Prima News Summer 2024
In the latest edition of Prima News, we explore several important updates and services designed to improve your experience as a tenant. We introduce the new Prima Home Repairs service, which aims to enhance the efficiency and responsiveness of home maintenance by bringing repairs in-house. We also discuss how we're supporting tenants through the ongoing cost of living crisis, with financial health checks available and details on how you can access benefits and grants.
Additionally, we share the results of the Tenant Satisfaction Measure survey, highlighting how feedback from tenants is being used to shape the services we provide. The newsletter also covers our recent award for Best Affordable Housing Development, as well as new initiatives like the Big Door Knock, where staff visit tenants to offer support and gather feedback directly.
We’d love to hear your feedback on our latest newsletter. Please let us know your thoughts here: Prima News Survey